| In This Your Collision Repair Business? |
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1
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Our customers want it all, best price, high quality, and fast delivery?
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2
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Vehicles in production are constantly supplemented and their priorities change causing confusion, adding costs, increasing cycle time, and hurting CSI
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3
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We are constantly changing and missing delivery dates
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4
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We need to increase sales
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5
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We need to increase cash flow
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6
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Most jobs require multiple parts orders
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7
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Most parts deliveries are inaccurate
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8
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Our cycle times are too long
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9
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Our body technicians are always working on 3-4 vehicles at a time
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10
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Re-work is killing us
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11
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We seem to have to put out the same “fires” over and over again
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12
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We are not sure if we make or lose money on every job
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13
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Getting accurate and timely information for analysis and decision making is a nightmare
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14
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Our desks are filled with paperwork all of the time
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15
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We have a hard time closing files in a timely fashion
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16
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Our office personnel are constantly answering or making telephone calls to update customers, agents, insurers, and rental car companies on vehicle status
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